MRA Dissertations and Policy Papers
Permanent URI for this collectionhttps://elibrary.mra.mw/handle/123456789/64
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Item ADMINISTRATIVE LAW AND GOVERNANCE IN EAST AFRICA PROJECT CASE STUDY(2020) HILDA KALUWA SOKOThe document discusses the principles of legality, procedural fairness, and reasonableness in the context of tax administration and rule-making by the Malawi Revenue Authority (MRA). It highlights the lack of public participation in the decision-making processes, particularly regarding tax collection methods, and critiques the agency's approach to engaging stakeholders. The findings suggest that while legally appointed officials make decisions, there is a significant gap in dialogue with the public, which undermines the effectiveness and fairness of the tax administration system.Item Is implementation of Digital Library Possible at Malawi Revenue Authority? Case of Institute of Tax Administration(ITA, 2024) Langwani, OwenResearch investigated the implementation of a digital library at the Malawi Revenue Authority, particularly at the division of the Institute of Tax Administration (ITA). The aim of this study was to find out if implementation of digital library at ITA is possible. The study collected data from training coordinators, IT officers, and MRA trainees. This study found out that the traditional MRA library does not fully support the trainees because it has more outdated taxation resources. It also revealed that theimplementation of digital library at ITA is possible regardless of prevailed challenges. The study recommends that MRA should implement a Dspace digital library and subscribe to relevant electronic information databases like Bloomsburg and ProQuest