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MRA Malawi Time Release Study Report
(MRA, 2019) Malawi Revenue Authority
The Malawi Time Release Study Report 2019, conducted by the Malawi Revenue Authority (MRA), presents a comprehensive analysis of the efficiency of customs processes at the Songwe Border Station, which serves as a critical point of entry between Malawi and Tanzania. The study aimed to measure the average time taken for the clearance of goods, identify bottlenecks in the clearance chain, and establish a baseline for future assessments of trade facilitation reforms. The report highlights significant findings, including that the average release time for imports was approximately 15 hours and 58 minutes, while exports averaged 5 hours and 35 minutes. It was observed that pre-lodged declarations significantly reduced clearance times compared to on-arrival declarations. The study also identified various challenges affecting efficiency, such as staff shortages, inadequate infrastructure, lack of transparency, and the need for improved technical skills among customs officers. Recommendations include increasing the number of customs staff, enhancing training for scanner operations, implementing an electronic single window system, and improving infrastructure at the border. The findings serve as a baseline for future studies and underscore the importance of continuous improvement in customs processes to enhance trade facilitation and competitiveness in Malawi.