5. Taxation and General e-books

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    Introduction to Accounting
    (2015) Unknown
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    Leadership and Change Management
    (Springer, 2019) Keow Ngang Tang
    Keow Ngang Tang graduated as Ph.D. holder from University of Putra Malaysia since December, 2003. She has been a lecturer in 2004, senior lecturer in 2008. This book offers an insightful guide for academics, managers and practitioners, as well as undergraduate and graduate students of business studies. It focuses on how the theoretical foundations of leadership and change management can be used to effectively lead business organizations. Generally speaking, business leaders are beginning to recognize the important of change and transformation, not only as a means of retaining control, but also of demonstrating their own leadership initiative. Though new approaches, designed to make this task easier, are constantly emerging, in practice managerial change remains a challenge.  The book chiefly focuses on the open-social-systems model to provide a conceptual framework that structures and relates leadership theories and research to help business leaders manage change. A wealth of case studies and discussion activities that support the main concepts and theories are also included. The book’s primary goal is to help readers successfully plan and manage change and transformation. Tertiary education students who are taking business studies courses can also use it as a sourcebook for the principles of successful change management.
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    Tax Collection in Malawi: an Administrative History, 1891-1972
    (Boston University African Studies Center, 2015-12-15) Colin Baker
    The document provides a comprehensive overview of the history of tax collection in Malawi from 1891 to 1972, detailing the evolution of taxation policies and their socio-political implications. It discusses the introduction of various tax forms, such as the hut tax and poll tax, and the administrative challenges faced in revenue collection, particularly during periods of political unrest. The analysis reveals the interplay between taxation, local governance, and the economic conditions of the population, highlighting shifts in tax rates and collection methods over time.
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    COUNTERACTING TAX EVASION IN MALAWI: AN ANALYSIS OF THE METHODS AND A QUEST FOR IMPROVEMENT
    (2006-05-19) Chiumya, Chiza
    The document discusses tax evasion, its definitions, and its implications for tax administration in Malawi. It emphasizes the need for effective countermeasures against tax evasion, highlighting the complexity of taxpayer behavior and the importance of understanding the factors influencing tax compliance. The conclusion calls for continuous review and enforcement of tax laws to mitigate the impact of tax evasion on national revenue.
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    Taxation in Africa
    (1990) Abel Gwaindepi
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    Tax Reforms in Malawi
    (World Bank, 1990-09-01) Zmarak Shalizi and Wayne Thirsk
    The paper reviews Malawi's tax reform efforts initiated in the mid-1980s, with the assistance of the World Bank. It outlines the economic context leading to the reform, characterized by a revenue crisis and inefficiencies in the tax system. Following a request from the Malawian government in January 1985, the World Bank conducted a comprehensive analysis of the tax structure, identifying weaknesses and proposing changes aimed at increasing efficiency and equity. The primary objectives of the reforms included reducing distortions in production and investment incentives while ensuring that the new system generated at least as much revenue as the previous one. The implementation process faced various challenges, and the paper concludes with reflections on the lessons learned from Malawi's experience with tax reform. This summary encapsulates the main themes and objectives of the tax reform in Malawi, alongside the ongoing impact and evaluation of the reforms implemented during this period
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    Tax Policy Admin Evolution and Revenue Perfomance in Malawi
    (2017-06-17) Chafuwa, et al.
    the paper discusses the historical evolution of tax policy and administration in Malawi since its independence in 1964. It analyzes various reforms implemented over the decades, their objectives, and their impacts on revenue performance. The historical context includes references to the initial tax system inherited from the British colonial government, subsequent reforms aimed at improving economic conditions, and the involvement of international institutions like the IMF and World Bank in those reforms. Therefore, this paper provides a historical analysis of Malawi's tax policy developments
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    Customer Service Training Manual
    (2024) Chikaipa Linda
    The Customer Service Training Manual developed by the Institute of Tax Administration provides comprehensive guidance on customer service best practices. It emphasizes the critical role of customer service in organizational success and customer satisfaction. The manual covers the principles of effective customer service, including employee satisfaction, valuing customers, and the importance of internal customer relationships. It highlights essential customer service skills such as empathy, communication, emotional intelligence, and problem-solving. Additionally, the manual provides strategies for handling difficult customers and explores do's and don'ts for face-to-face and phone interactions. This guide aims to equip employees with the knowledge and skills necessary for delivering exceptional customer service, fostering strong customer relationships, and ensuring organizational growth.
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    Project Management Tool Box
    (Wiley, 2016) Ross, J. Martinelli and Dragan, Z. Milosevic
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    2022-2023 Malawi Budget
    (Government Print, 2022) Malawi Government
    The "2022-23 Malawi Budget Statement" presents the government’s fiscal plan, reflecting an effort to address the challenges posed by the COVID-19 pandemic and its economic consequences. This budget aims to support recovery through strict fiscal discipline, enhanced revenue collection, and the implementation of the Domestic Revenue Mobilisation Strategy. Notable highlights include the government’s engagement with creditors for debt service suspension under the G20 Debt Service Suspension Initiative, allocation of funds to critical sectors such as energy and infrastructure, and measures to mitigate inflationary pressures affecting emerging markets. The budget also emphasizes alignment with the aspirations of the Malawi 2063 vision, focusing on public debt management, export diversification, and improving the overall economic landscape. These strategies are designed to foster an inclusive, self-reliant, and industrialized economy that addresses public needs while ensuring sustainable growth and development.