Is implementation of Digital Library Possible at Malawi Revenue Authority? Case of Institute of Tax Administration

Abstract

Research investigated the implementation of a digital library at the Malawi Revenue Authority, particularly at the division of the Institute of Tax Administration (ITA). The aim of this study was to find out if implementation of digital library at ITA is possible. The study collected data from training coordinators, IT officers, and MRA trainees. This study found out that the traditional MRA library does not fully support the trainees because it has more outdated taxation resources. It also revealed that theimplementation of digital library at ITA is possible regardless of prevailed challenges. The study recommends that MRA should implement a Dspace digital library and subscribe to relevant electronic information databases like Bloomsburg and ProQuest